Help and Support

You can move your drawings by holding down the left mouse button in any empty area and moving the mouse itself. In addition, you can navigate through the blueprints using the arrows on your keyboard or the arrows in the lower right corner of the screen.

All the program tools are divided into planning sheets, between which you can switch. The tools are in a drop-down menu at the top left of the screen.

To save the project, it is enough to register once, after which you can save the project to the server through the floppy disk icon in the upper left corner. Registration is absolutely free and has no time limit.

Unfortunately, there is no such possibility. The planner exists only as an online service on the website, which allows you to keep the program updated and store all drawings in a single data format. For the correct operation of the program, you must have a stable Internet connection and a sufficient amount of free RAM on your computer.

In this case, just send a request to technical support and we will activate your account manually within 24 hours.

To do this, you need to connect all the walls (a white fill of the area will appear), otherwise, the program will not determine the desired zone as a separate room. Only then door or window openings are inserted on top of the walls. If the fill does not appear - check if the walls/partitions overlap each other - they should adjoin, but not overlap.

You can draw a wall of any arbitrary length, then in the properties of this wall (by clicking on it with the right mouse button) set its exact size. Dimensions are given as integer values in centimeters.

Any actions with walls (as well as with other elements in the drawings) are performed by right-clicking on this element. In response to a click, the context menu of this element will appear, in which you can perform any actions available for the picked element.

In order to set the thickness - before drawing the line of the wall, specify the value in centimeters in the menu on the left. The thickness is specified as integer values in centimeters. To change the thickness of an already drawn wall, call the context menu on it with the right mouse button. In the menu that appears, you can either set the value directly, or, for for more precise change control, click on the "Actions - Adjust Thickness" icon, which allows you to increase or decrease the thickness separately on each side of the wall. If you do not have these options, you are probably working in a project created in the old version of the planner (2.2), where you cannot change the wall thickness.

Ceiling heights are specified in the app on the Rooms sheet along with the names of the rooms. Right-click (or double-left-click) the question marks on the sheet to assign the room's height along with the room's name. In the current version of the planner, only the total height of all rooms can be set. You cannot set the height of individual walls and partitions. At the same time, on the Ceilings sheet, you can set the amount of lowering of the ceiling finish for each room separately, depending on the type of finish.

All dimensions in the program are always given in centimetres. Unfortunately, it is impossible to set fractions of a centimetre or change units of measure in the current version of the planner.

This possibility is not provided in our planner. It is impossible to set another value of dimensions in the program.

Windows are in the toolbar on the "Initial plan" sheet, doors are in the toolbar on the "Initial plan" or "Partitions" sheets (depending on where you want to install the door). To install a door or window opening on the drawing, it is necessary to place it strictly OVER the drawn wall. Do not leave "holes" between the walls for openings, otherwise, you will not be able to put a door or window there.

Install the door on top of the wall in the necessary place, then right-click to bring up the context menu, which has a rotation icon. Select the desired opening direction by clicking on the icon.

To move door and window openings, as well as to change their size or opening side - right-click on the desired opening (exactly on the sheet on which this opening was installed), and select the action you need in the context menu that appears. If the program does not allow you to change the size - most likely the input size is larger than the wall in which this opening is installed.

Please pay attention that on the initial plan should be shown only the initial walls that have already been erected in your apartment. There is a separate planning sheet "Partitions" for drawing newly erected partition walls.

Especially for this purpose, we have added the "Draw a plan from a picture" function on the "Initial plan" sheet (at the bottom of the working window). Download the TIB plan, the layout from the developer or any other image and follow the instructions. The main thing is that your layout should indicate the area of rooms or the dimensions of the walls for the correct scaling of the picture.

Unfortunately, there is no such possibility in our planner now. Perhaps this option will appear in future versions of the program.

When adding new items before placing them on the drawing, you can enter the necessary size in the small menu that appears. When editing already installed items, you need to open the context menu with the right mouse button, in which you can change the size.

When adding new items before placing them on the drawing, you can enter the exact size in the small menu that appears. When editing already installed items, you need to call the context menu by right-clicking the mouse, in which you can resize, rotate or mirror them. After clicking on the rotation icon, you need to drag one of the corner markers with the left mouse button.

You cannot add arbitrary pieces of furniture, but you can always make a request to the technical support service with a request to add one or another item. Most commonly, if there are several identical requests, we add the corresponding element to the toolbar. But you can always use any suitable object from the catalog to designate what you need and provide it with a comment.

The heights of power sockets and other elements that require such markings are set via the context menu. Put the socket in the right place, then right-click on it. In the menu that appears - specify the height.

Yes. In order to make several floor coverings in one room, it is needed to split this room into two using the zoning tool on the "Floor covering" sheet. In fact, in this way you divide the room into two, without delimiting them with a wall. Zoning is carried out only from wall to wall in a straight line. Unfortunately there are no other methods of zoning yet.

All technical sheets are linked to the rooms that you create on the initial plan and partition plan. If you change at least one wall when draughting - all information about the previous set of rooms will be erased. Therefore, decide on the construction of the rooms first, and only then fill out the technical sheets.

On the flooring plan, tile is just a symbol to tell your workers what type of finish to install in a given location. You cannot bind instructions to a specific dimension.

The zoning tool is designed to delimit a room into zones for the subsequent calculation of these zones as separate rooms. The tool can only be used from wall to wall, dividing the room into two parts, other methods of delimitation are not currently provided. Zoning on the Partitions sheet is needed to designate individual zones of rooms, the names of which can be specified on the Rooms sheet. Zoning of floors and ceilings, respectively, are separate types of zoning to distinguish between areas of floor or ceiling coverings.

Unfortunately, this functionality is not yet implemented in the planner. However, these are some of the most common requests from our users and we will certainly add these features in the future. At the same time, you can designate an apron in 2D on the Wall Finishing sheet by selecting the appropriate item in the "Combined Finishes" submenu. In 3d, these settings are not currently displayed (we will add visualization in future updates).

So far, there is no such option in the tariff scale. The PRO-version can be activated for 30, 99 or 365 days.

No, an extension of payment is carried out exclusively manually. We do not store card data and do not auto-debit funds at the end of the paid period.

No new items will be added, but those labelled with the "pro" marker will become available. If you have not found the object you need, write to the technical support. We will gratefully accept your wishes and try to take them into account in the next update.

First of all, it allows you to access objects and tools labelled with a "pro" marker in 2D, as well as the ability to upload drawings in pdf format, access to the "Volumes and footage" and "Estimate" sections. In addition, after drawing the layout, you can see its 3D visualization and apply textures from the presented catalogue to its elements (walls, furniture, etc.).

During development, we tried to ensure that when you upload, you get exactly what you see on your screen. When generating a PDF, only a standard drawing stamp and frame will appear in the download. An example of a drawing you can see at the link

Yes, you can see an example of an estimate at the link .

Yes, all drawings and elements on them will be available, there are no restrictions on their viewing, using and storing period, but the ability to add new "pro" elements to the drawing will disappear.

Yes, the planner has a free drawing tool - "Draw element" - it is located at the bottom right of the workspace. Note, however, that the drawing result is displayed only on the current sheet. With this tool, you can only draw straight lines, including connected in series, but the arc can only be drawn using a few short segments. Also, the drawing result is not displayed in 3D.

To rotate the camera around the axis, use the left mouse button held down, to move the camera longitudinally, use the left mouse button held down. To zoom in and out - use the mouse wheel. You can also use the arrow keys on your keyboard to move. For room-by-room viewing - select a room by clicking on the diagram at the bottom right (clicking again will return the display of the entire layout). The toolbar on the left also has an option to display walls up to one meter in slice mode, which can be convenient in some cases.

In 3D mode, set the camera to the desired angle and select "Save image" in the toolbar on the left - the picture will be saved to the download folder of your browser.

Yes, the planner has a Wiring sheet, where by drawing lines on the drawing you can designate the main electrical lines, the calculation in the estimate is carried out according to them. For a correct calculation, it is necessary to install an electrical panel, light and electrical points - the cable footage will be calculated taking into account the rises to them.

A connecting wire is needed to visualize the order in which the lighting fixtures are connected to each other in a circuit and to bring their control to a specific switch. To connect, select the tool and successively click on the switch and the light source - a connection line will appear between them. Several light sources can be connected in a chain and connected to one switch. If the switch is double, then two such circuits can be connected to it (or just two different lighting fixtures). Alternate switches allow you to control one light source from different parts of the room (for example, to control the light in the corridor with two switches installed at its beginning and end).

To save the drawings and be able to print them, you need to download the pdf-album in the appropriate section located on the top left of the screen (arrow icon). This feature is only available to users of the PRO-version of the program.

We have no restrictions on the number of generations of pdf albums.

The PRO-version of the planner provides a lot of additional features like tools for 3D visualization of drawings, calculation of estimates, volumes and footage, pdf album printing and many other functions. You can find a detailed description of all the possibilities on corresponding page on the website .

.plan is an exclusively internal planner format for easy storage and exchange of data between users and devices. That is, you can open it only in the planner by loading it through the arrow icon into a new one or replacing the old project. Also, thanks to this function, you can download the layout if for some reason you are unable to save it to the server, so that later you can download it when the connection is established.

To do this, open the project menu by clicking on your e-mail in the upper left corner (you must be registered), where you will need to select the appropriate action.

There is no such possibility. The information on the sheets is distributed strictly according to its purpose, as it is established in construction documents.

If you have the PRO version, then for each project you have access to viewing and editing links that you can share with any other person. In this case, he will not need registration to view or edit - the drawing will simply open via a direct link. To get such links, you need to open the project menu (by clicking on your email in the upper left corner) and click on the gear icon opposite the desired project. If you do not have the PRO version - you can send your project as an upload in .plan format - to open it, the person to whom you send this file must be registered in the planner. The file is loaded into a new or over the old project through the icon with an arrow ("Load .plan file" function).

To accurately move furniture objects or wall edges, you can use the arrows on the keyboard - this will allow you to move an object or marker with centimetre accuracy. To copy pieces of furniture, you can use the combination CTRL + C, after selecting the object. Similarly, you can delete selected objects using the DEL key. To turn the full-screen mode on and off in most browsers, you can use the F11 button.